FAQ

Our fees are generally based on a percentage of the revenue collected. We provide competitive pricing tailored to your specific needs.

We aim to get your billing operational within 3 to 7 days. Your cooperation in providing remote access to your Practice Management Software expedites the process. For new practitioners, the setup may take a bit longer.

Absolutely! Your account will be managed by a personal team of billing experts at LeadRCM, ensuring a single point of contact for any communication needs.

Your claims will be prepared for processing within 24 hours of receipt.

We offer three pricing models: a) Flat fee pricing, b) Percentage-based pricing, and c) Resource-based pricing. Choose between a fixed monthly amount, hourly charges for resources, or a percentage of the amount collected, without any hidden fees.

Certainly! We are delighted to assist you with Credentialing and provider enrollment at LeadRCM.

Absolutely! Our dedicated follow-up team at LeadRCM can manage your old aging accounts seamlessly.

Yes, you are required to sign a business associate agreement with us. This is necessary due to the Protected Health Information (PHI) that will be reviewed to provide the analysis.

To get started, fill out a Startup Checklist and sign a Billing Agreement with LeadRCM. Once these are complete, we can commence with the work.

Yes, we do. Simply direct all billing-related questions to us via email or any other relevant means at LeadRCM. You can even forward billing-related calls to our phone.

No need to worry. You'll have better control than before at LeadRCM. Request reports or pose questions to your dedicated account manager anytime.

Yes, we can manage all insurances, including Medicare, Blue Cross/Blue Shield, Medicaid, and more at LeadRCM. Secondary Insurance claims are also within our scope.

We transmit claims electronically whenever possible at LeadRCM. Paper processing is reserved for specific payers that ensure faster payment.

Yes. We diligently follow up and track down all unpaid claims at LeadRCM, making necessary improvements or communicating with your office staff for additional information.

Our dedicated team brings years of experience with revenue cycle management, with each member holding commendable records of achieving various targets.

LeadRCM prioritizes transparency, providing steady and comprehensive reports. We process your claims within 24 hours of receipt and value your feedback for continuous improvement.

While we take charge, it's advisable to continue working on existing accounts receivable for at least 45 days at LeadRCM. If you encounter challenges, we're more than willing to assist. For any unanswered questions, feel free to call us. We're here to address all your queries!

At LeadRCM, we prioritize the security and confidentiality of patient data. Our robust security measures comply with industry standards, ensuring the protection of sensitive information throughout the revenue cycle management process.

Absolutely. LeadRCM specializes in managing the financial aspects of healthcare across various locations and facilities. Our scalable solutions are designed to accommodate the unique needs of multi-location practices.

LeadRCM caters to a diverse range of healthcare providers, including but not limited to physicians, clinics, hospitals, and specialty practices. Our solutions are adaptable to different healthcare settings and sizes.

We prioritize ongoing education and training for our team at LeadRCM. Regular updates on industry changes, regulations, and compliance standards are integral to our commitment to delivering accurate and up-to-date financial services.

LeadRCM provides comprehensive and transparent reporting tailored to your needs. Expect regular financial reports, performance analytics, and any custom reports necessary for your practice's unique requirements.

Certainly. LeadRCM has a seamless transition process in place. Our team will work closely with your staff to ensure a smooth transition, minimizing disruption to your operations during the switch to our services.

LeadRCM has a dedicated denial management process in place. We investigate the root causes of denials, implement corrective measures, and work collaboratively with your team to prevent future denials, ensuring optimal revenue recovery.

LeadRCM understands that every healthcare practice is unique. We offer flexible and customizable solutions to align with your specific practice needs, ensuring our services meet your expectations and goals.

Yes, LeadRCM has experience in integrating with various EHR systems to ensure a seamless flow of data and information. Our team will work closely with your IT department to facilitate the integration process.

LeadRCM is committed to strict adherence to healthcare regulations, including HIPAA. Our staff undergoes regular training to stay updated on compliance requirements, and our processes are designed with data security and patient privacy in mind.

LeadRCM provides dedicated support during the onboarding process. Our team will guide you through the necessary steps, answer any questions, and ensure a smooth transition to our services.

LeadRCM keeps a vigilant eye on changes in billing codes and industry standards. Our team is proactive in updating systems and processes to align with the latest coding guidelines and industry best practices.

Yes, LeadRCM offers support for patient payment plans and financial counseling. We understand the importance of helping patients navigate financial obligations and can tailor solutions to meet both provider and patient needs.

LeadRCM has protocols in place to manage transitions due to staff turnover. We ensure a smooth handover process, preserving continuity and preventing any disruption to your revenue cycle management.

Yes, LeadRCM provides support for payer contract negotiations and credentialing updates. Our team is well-versed in the complexities of payer contracts and can guide you through the negotiation and credentialing processes.

LeadRCM employs stringent quality control measures to ensure data accuracy and minimize errors in billing. Our processes include thorough checks and balances to catch any discrepancies before claims are submitted.